Ignition Privacy Policy

YOUR PERSONAL DATA

As a user of Ignition, this statement explains what information we hold about you and why we hold it. In the context of this privacy statement, "we" means Idonix Ltd, being a "Data Processor" - it processes your personal data.

WHAT WE HOLD

Depending on the implementation of Ignition, we may keep the following information about you:

  • Your login name
  • Your password
  • Your known name
  • Your email address
  • The ip address of the computer(s) you log in from (for those of you who don't know what this is, you can think of it like the street address of your home)
  • The name of the PC asset you are using to work with Ignition

WHY WE HOLD IT

  • Without your login name and password you wouldn't be able to log into and use Ignition. Seems obvious but we have to state this
  • We have your email address so we can send you instructions on how to reset your password if you forget it
  • We may also use your login name to track certain actions you make within Ignition
  • We track ip addresses to help keep the system secure
  • We track the computer name as a means of authorisation

THE LAWFUL BASIS FOR HOLDING AND USING YOUR INFORMATION

This is a legal bit. We believe that that the lawful basis for holding and processing your data is because we have some form of contract with you.

HOW WE LOOK AFTER IT

Your information is always kept securely. We don't do anything fancy with it - there's no scary profiling going on. It will either be stored on secured servers inside your network, on secured servers inside our network, or on cloud hosted services. Any cloud servers we use are located inside the EU or the US - if in the US then the service providers will be signed up to the Privacy Shield Framework. The only time it's transferred anywhere else is as part of a routine backup procedure - backups are of course also kept securely on Idonix servers hosted inside the European Economic Area.

HOW LONG WE KEEP IT

Your account details will stay until your working relationship with Idonix Ltd is at an end. Traces of your presence may remain after that - certain records may remain tagged with your login name and/or ip address or computer name.

YOUR RIGHTS

If at any point you feel that the information we may keep about you is unjustified or incorrect, then you do have the right to see it, have it corrected, or even to have it deleted (seems a bit rash!). If you wish to exercise any of these rights you should let us know . If you feel that your enquiry has not been correctly dealt with you can contact the UK Information Commissioner's Office

Last updated: March 2019